Beaulieu Pottery

Terms & Conditions

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1. Our Contract

These Terms and Conditions govern the supply of goods sold by Beaulieu-Pottery.co.uk of High Street Beaulieu, Brockenhurst, Hampshire, SO42 7YA ("we" and "us") to the customer named on the order form provided on the Beaulieu-Pottery.co.uk website ("you"). Together with the completed order form, these Terms and Conditions constitute the entire and only agreement between us in relation thereto. Our acceptance of your order by delivery of the goods constitutes a legally binding contract between us on these terms and conditions.
 

2. Price & Payment

2.1 

The price payable for the goods you order is as set out on our website at the time you place your order, plus any charges for carriage and insurance as set out in the order form.

2.2 

We must receive payment for the whole of the price of the goods you order, and any applicable charges for carriage and insurance, before your order can be accepted.
 
 

3. Delivery & Title

Goods will be delivered to you in accordance with your order. Immediately prior to despatch of the goods to you, title in the goods will pass to you. In the unlikely event that you have not received all the goods within 21 days of the date of delivery (you must notify us immediately)
 

4. Availability

While our suppliers endeavour to hold sufficient stock to meet all orders, if they have insufficient stock to supply or deliver the goods ordered and paid for by you, we will advise of any extended delivery, which you may accept or we will refund you the price paid for such goods as soon as possible and in any case within 30 days.
 

5. Cancellation & Returns

5.1

You may cancel your order by giving us notice of cancellation within 30 days of the date of delivery. Such notice may be given by emailing returns@Beaulieu-Pottery.co.uk. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.

5.2

On cancellation, you must return the goods to the address shown on the delivery note, at your cost unless the goods are being returned because they are faulty or incorrect goods in which case we will meet the cost of return but we ask that you allow us to nominate the carrier.
 

6. Liability

If you have notified us of a problem with the goods, we will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
 

7. Force Majeure

We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
 

8. General

If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law.

Beaulieu Pottery, Beaulieu, Hampshire